There was, but "service not available". We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. The bin in the bathroom had dirty pads and rubbish in it upon arrival which had me concerned having bought my family there; was anything cleaned? Mercure Hotel, Brisbane 85-87 N Quay, Brisbane City QLD 4000, Australia P. P. Hotel for travellers looking for local and authentic experiencesWe look forward to seeing you at the Mercure Brisbane hotel.
Not really happy but hey the view was nice.We experienced a few disappointing things throughout our stay. We couldn't ask any more from them. Thank you for your loyalty, it means everything to us. Sadly, the rest of the stay didn't meet the same standards. Chantelle, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you back to the Hotel in the near future. Review of Mercure Brisbane Reviewed 27 September 2011 The parking is offered as on-site parking that is affordable. It remained cold over the course of the morning, and it was too cold to give my children a shower. Between these times, the number goes to message bank.
I am so very sorry that you encountered these difficulties whilst with us, please accept our sincerest apologies. Thank you again for sharing your experience, and I do hope I have an opportunity to welcome you back to our Hotel again in the future. Alternatively, you can book parking via the Stay in touch and connected to all the news and happenings I can understand how frustrating it would have been to not get through. I look forward to welcoming you to the Mercure Brisbane again soon. The room didn't have any sort of hotel information package anywhere. The car park is accessible off the Mercure front driveway. Find parking costs, opening hours and a parking map of Mercure Hotel 85-87 N Quay as well as other car parks, street parking, parking meters and private garages for rent in Brisbane May I please reassure you that our cleaning and sanitation standards in all areas of the Hotel have most certainly been amplified as a result of COVID-19 and I do understand your concerns. Chloe, however, I can see there were a few areas that we let you down and please, may I express my sincerest apologies. We ended up having to find somewhere in Brisbane to go for breakfast which was difficult as most places were booked out. I am really saddened to hear that as one of our loyal guests, your experience at our hotel recently left you feeling disappointed. I have removed the room service charge of $33.43 and have posted this to your credit card today. Kind regards, Natasha Du Plessis Hotel Manager Mercure & ibis BrisbaneDear Dorothy, Thank you for taking the time to share with us your comments regarding your recent stay at Mercure Brisbane.
I am going to reach out to you by telephone to discuss further. We chose the mercure north quay because it's our favourite hotel in Brisbane City. We always strive to give our loyal guests an experience to remember, and I am so glad to learn that you enjoyed your stay. Offers & Events Nearby. kindest regards, Natasha Du Plessis Hotel Manager Mercure & ibis BrisbaneDear Ivanka, Thank you so very much for taking the time to provide such lovely feedback. Chloe, once again I thank you so very much for sharing your feedback and I do hope that you will give us the opportunity to welcome you back in the future. kindest regards, Natasha Du Plessis Hotel Manager Mercure & ibis BrisbaneDear Tamarah, Thank you so very much for taking the time to provide such valuable feedback. Sophisticated and stylishly designed, the accomodation at Mercure Brisbane provides a chic, tranquil atmosphere, featuring spectacular river or city views. Whilst it was very sad and hard for us to close our sister Hotel, ibis Brisbane, we are so thrilled that we can continue to look after our valued return guests, like yourself, at Mercure Brisbane. I will personally, discuss with our Chef and the Kitchen team and make any changes needed to our menu or preparation style. The superb location of our Brisbane accommodation is also suited for leisure travellers who can explore the best attractions in Brisbane nearby.Equally suited for sports fans and art aficionados, Mercure Brisbane provides the ideal base for all types of travellers.
As you can imagine, with two small children this was not ideal. Kind regards, Natasha Du Plessis Hotel Manager Mercure & ibis BrisbaneDear Lianne, Thank you for your lovely feedback, especially regarding our team. This meal was a 5 out of 10.
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